Treatment Coordinator
Our energetic team is looking for a treatment coordinator to come and join us!! We are striving to make waves in the coming years and want an energetic, pro-active employee to join us! We only want candidates ready to go at it, be ready to run in the morning (yes, literally) and be pumped to get involved with your co-workers in lots of fun, crazy team building activities.
Treatment Coordinating is a fine line between sales and keeping the high standards of a health care setting in providing the best care for our staff. With that the candidate needs to have the mentality of sales but the care of a health care provider keeping what’s best health-wise at the forefront.
Typical Tx. Coordinator Duties include:
- Greet and check in patients in a friendly manner
- Maintain a full schedule of patients daily
- Assist patients with understanding and accepting their clinical diagnosis
- Calculate fees for dental treatment
- Coordinate financial agreements for the patient’s financial responsibility of dental treatment
- Respond to patient billing or financial inquiries, directing to appropriate departments as necessary
- Follow up with consultations
- Support the front desk staff members by fulfilling patient care responsibilities
- Check and respond to voicemails and emails left for the office
- Assist with other office duties as requested or needed
Qualities & Skills:
- Candidate should have a strong customer service or sales background. Dental/orthodontic background needed for our office at this point in time.
- Computer literacy and typing proficiency
- Excellent customer service skills
- Professionalism in all aspects of job
- Strong interpersonal and relationship building skills
- Ability to multitask and work in a fast paced environment
- Bilingual is required for this position.
**To get full time hours you will be needed to be a Tx. Coordinator at a second satellite location.
